Frequently Asked Questions (FAQs) — Mamaluva

Browse our answers to the most common questions about our products, currency conversions, international shipping, and safe newborn materials.

Common Parent Inquiries

Q: Are all Mamaluva fabrics safe for premature and newborn skin?
A: Yes. All newborn clothing and swaddles are certified hypoallergenic, GOTS organic, and completely free of optical brighteners, formaldehydes, and heavy metal dyes.

Q: How do you handle currency conversions?
A: All store items have a canonical base price in USD. When you select SAR, EUR, GBP, CAD, AUD, or MAD, the price converts directly using recorded exchange rates with zero hidden markups.

Q: What is your return window?
A: We offer a 30-day family satisfaction guarantee on all unused products in their original packaging.

Q: How long does global shipping take?
A: Standard tracked shipping averages 6 to 12 business days worldwide. Express air courier takes 3 to 5 business days with full door-to-door tracking.

Q: Can I change or cancel my order after placing it?
A: Orders enter fulfillment quickly; however, if you contact our 24/7 care team within 2 hours of placing your order, we can update your shipping address or adjust item variants free of charge.